Privacy Policy

Effective date: 18 August 2026  ·  Last updated: 18 August 2026

This Privacy Policy explains how Claw King (Android package com.clawgame.clawking, and related websites and services) accesses, collects, uses, shares, stores, and deletes information about you. It is written for players of the Claw King mobile app and visitors of clawking.in.

Operator: Lucratech, Plot No.72, H. No.8-2-334/1, Road No.5, Opp. SBI Executive Enclave, Banjara Hills, Hyderabad – 500034, Telangana, India. Privacy: privacy@clawking.in. Support: support@clawking.in.

By creating an account, signing in on a device, or using Claw King, you agree to this Policy and to our Terms and Conditions. If you do not agree, do not use the app.

To delete your account, use the in-app Delete Account control or follow Delete your Claw King account.

1. Who we are and what Claw King is

Claw King is an online claw-machine service. You watch a live camera on a physical machine, join a queue, spend chances (also called claws or coins in older copy), move the claw, and try to catch plush or gifts. Wins can count toward a collection. When a collection is complete you may claim a prize, which can be a physical item we ship or a voucher.

This Policy covers: the Claw King Android app; player accounts and device login; live play and game servers; play video recordings; chances and in-app purchases; collection and shipping; and this website.

2. Information we collect

We collect information you give us, information created when you play, and limited technical data needed to run the service. We do not sell your personal information. We do not currently show third-party advertising in the app (the AdMob / ads code in the project is disabled). We do not currently use Firebase Analytics or Crashlytics in the shipping app build described here. Google Play Billing, our hosting providers, and shipping carriers may process data as described in their own policies when you use those features.

2.1 Account and device login

Depending on the build, you may sign in with a device identifier (UUID) without OTP, and/or with a mobile number and one-time code. We store the identifier so the same device can reopen the account. Production builds may also collect a name, email, and optional profile image that you upload. One live play session is allowed per account; signing in on a second device can end the first session.

2.2 Gameplay data

When you enter a machine, start a turn, catch or miss, or update a collection, we record that activity against your account. That includes which machine, whether the play won or lost, chances deducted (free or bought), and collection counts toward a claimable prize.

2.3 Video recordings of plays

Physical machines have cameras used for the live stream you see while playing. We may also record a play (start/stop around your turn), generate a thumbnail, and upload the video file to cloud storage such as Amazon S3. The recording shows the claw cabinet and the toys inside it. It is not intended as a recording of your face. Staff and automated systems may review clips for support, fairness, and fraud. Access is limited to operating the service.

2.4 Chances, coins, and purchases

Turns cost chances. You may receive free chances on a schedule and may buy packs through Google Play Billing (or another payment partner if enabled). We keep purchase history on our servers so we can credit chances and handle refunds or duplicate-receipt checks. Payment card details are handled by Google (or the payment partner), not stored by us as a full card number.

2.5 Collection, claim, and shipping

If you claim a physical prize we collect a delivery name, phone number, and address. We share what a carrier needs (name, address, phone, parcel contents description) to deliver the prize. We keep tracking status (Order, Packed, Shipped, Delivered).

2.6 This website

The marketing/legal site at clawking.in is static HTML. It does not set advertising cookies. Your browser will send a normal IP address and user-agent to the host when you load a page. If we later add analytics or cookies, we will update this Policy.

3. How we use information

• Create, authenticate, and secure accounts (including device login and session tokens).
• Operate queues, live video, claw controls, win/lose results, collections, and claims.
• Credit chances after purchases and prevent abuse.
• Ship prizes and communicate about orders.
• Store and review play recordings for support and integrity.
• Diagnose crashes and service issues using server logs.
• Comply with law, Play policy, tax, and accounting rules.
• Respond to privacy and deletion requests.

We do not use your play videos or account data to build advertising profiles, and we do not sell personal information to data brokers.

4. How we share information

We share data only as needed to run Claw King:

• Hosting and infrastructure. Cloud or server hosts that run the app APIs, game servers, databases, and this website. They process data on our instructions.
• Amazon S3 (or similar object storage). Play recordings and some images (for example gift art or profile photos) may be stored there.
• Google Play. Purchase validation and entitlement. Google’s payments and Play policies apply to those transactions.
• Shipping carriers and fulfilment staff. Name, address, phone, and prize details needed to pack and deliver a claim.
• Postal / PIN lookup services. If you enter a PIN code we may send it to a PIN-code API to help complete the address.
• Legal and safety. If required by law, to protect players or machines, or to defend a claim.

We do not share your data with advertising networks. If that changes, we will update this Policy and Play Data safety.

5. Cookies and similar technologies

The Claw King app uses local storage / device preferences to keep you signed in (for example a saved session on the device). This website does not currently set tracking cookies. Server logs may include IP addresses. Third-party payment (Google Play) and hosting may set their own cookies or identifiers when you leave our pages or use Play.

6. Children’s privacy

Claw King is a game that can include in-app purchases and shipment of physical prizes. It is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

You should be 18 or older to create an account, buy chances, and claim or receive shipped prizes in your own name. If someone 13–17 uses the app, a parent or legal guardian must supervise play, must make any purchase, and must provide the shipping address and receive the prize.

If you believe we have collected data from a child under 13, email privacy@clawking.in. We will delete or de-identify that account promptly.

7. Data retention

• Active accounts: profile, gameplay, collection, and device login data while the account is open.
• Play videos: kept as long as needed for support, fairness, and security, then deleted or overwritten according to our storage limits. They are not kept forever by default.
• Purchases: retained as required for accounting, tax, chargebacks, and Play policy (typically years, not days).
• Shipping records: retained as needed to complete delivery, handle disputes, and meet legal record-keeping.
• After deletion: see section 8 and Delete your Claw King account.

8. Access, correction, and account deletion

You can edit your profile name, email, and photo in the app (Profile). You can add or change shipping addresses in the app.

Delete account (in the app): open Profile / Account → tap Delete Account → confirm in the popup. That calls our account deletion API, deactivates the account, clears the stored mobile number on the account record, signs you out, and blocks further play on that account.

Delete account (on the web): go to https://clawking.in/delete-account.html and email a request from an address we can match to the account. We will verify identity before completing deletion.

When deletion is completed we delete or de-identify account credentials, device login links, profile fields, collection progress, and play history that is no longer needed. We may retain, for a limited period and with access restricted:

• purchase and tax records;
• shipping / prize records required to finish an open delivery or prove what was sent;
• minimal records of the deletion request itself;
• information we must keep for fraud, security, or law.

Chances and collection progress have no cash value and are not paid out when you delete.

9. Security

We use authenticated APIs, access controls on admin tools, and cloud provider security for stored files. No method of transmission or storage is 100% secure. Do not share OTP codes. Play recordings are stored in restricted cloud buckets, not posted as a public social feed.

10. International processing and third-party hosting

Servers, S3 buckets, and support staff may be in India or other countries. If you use Claw King, your information may be processed outside the country where you live. We use professional hosting, object storage, and Google Play — we do not operate every server ourselves.

11. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of personal data, or to lodge a complaint with a data protection authority. Contact privacy@clawking.in. We will need to verify that you own the account.

12. Changes

We may update this Policy. The “Last updated” date at the top will change. Material changes that affect Play Data safety will also be reflected in the Google Play Console Data safety form. Continued use after an update means you accept the revised Policy.

13. Contact

Privacy: privacy@clawking.in
Support: support@clawking.in
Website: https://clawking.in
Legal entity: Lucratech
Address: Plot No.72, H. No.8-2-334/1, Road No.5, Opp. SBI Executive Enclave, Banjara Hills, Hyderabad – 500034, Telangana, India

This Policy applies to the Claw King app listed on Google Play as package com.clawgame.clawking.